Nuestros clientes

“We have been working with 4global since 2015 and would highly recommend them from a system and support perspective. Our system (The Vault), powered by the SportsHub, is well designed, user friendly and has helped us move away from historic, admin-heavy processes to a more efficient way of operating. We are constantly evolving The Vault to meet both the needs of our stakeholders and the changing landscape of compliance, including the GDPR. The 4global team understands these requirements well and plays an integral role in this process.”

Dado el contexto de seguridad en el que se llevó a cabo el Campeonato Mundial de la IAAF en Londres 2017, la experiencia, profesionalismo, pericia y, en última instancia, tranquilidad fueron un gran valor para el Comité Organizador Local. En pocas palabras, con el equipo de 4global, la solidez de los planes y operaciones de seguridad nunca estuvo en duda

4global presentó una Estrategia de Instalaciones Nacionales de 10 años que ahora representa un pilar central de nuestro plan heredado para la Copa Mundial de Rugby League 2021. Fue un placer trabajar con el equipo de consultoría de 4global. Se comprometieron con el personal en los niveles más altos de la organización, así como con clubes y voluntarios de base, para entregar un trabajo de muy alta calidad que posteriormente nos permitió desbloquear fondos de £ 10 millones de Sport England como parte de Programa de Legado de instalaciones 2021. El enfoque basado en datos de 4global nos ha proporcionado un nivel de conocimiento sin precedentes sobre cómo se juega la Rugby League en todo el país, así como las áreas en las que debemos centrar nuestros esfuerzos como parte del Programa Legacy.

“We were looking to improve our strategic planning capability and went out to competitive tender. 4global were the clear stand out winner. They worked with us in a genuinely joint venture to develop the ECB Insight platform, a bespoke and powerful tool that has given us some real accuracy. It’s now integral to what we do and used by the entire organisation in every stage of planning. It’s being able to put all of the data into a readily available and accessible IT solution that sets 4global apart from their competitors. At the moment these are the only team that provides all of that and for us it’s incredibly useful to have some that can deliver that whole package.”

"El asesoramiento y el apoyo hicieron una gran contribución a nuestro programa de preparación, y su profundo conocimiento operativo y experiencia ayudaron a todo el equipo”.

“4global was commissioned to complete three key areas of research to support both our current planning and future strategy work. These focused on participation trends, health interventions and infrastructure. The level of detail provided and the substance behind the information is extremely impressive; 4global are outstanding at producing high quality insight and strategic guidance.”

“We required a membership management system that could meet the requirements of a growing NGB. 4global really stood out in the market and has developed a system that provides an online presence, improves our operational performance and allows us to engage and retain key customer segments. During and post launch, the partnership approach and support provided by 4global was invaluable in the handling of the inevitable teething issues of a new system and we are looking forward to the next phase of the project.”

“4global has been assisting us with the implementation of an association-wide new CRM system that will span our membership and club base. The system will allow us to automate many manual processes, produce business efficiencies that save us both time and money and diversify revenue streams through a strong commercial plan. The team were very understanding of our needs and what we required from the system from the off and we can’t wait to launch.”

“The product we previously used for all our performance data was cumbersome and unintuitive – when we investigated Xn Insight and found out it’s cloud based, and doesn’t restrict our servers or clog up our ICT system, and live data is uploaded every night, we were sold straightaway! Xn Insight has helped us understand our data a lot better, as well as where that data comes from. For me, the key advantage is that Xn Insight is making day-to-day operational data available to more people. We can view net gain analysis for all four sites, compare each site individually or the whole company, get live member status reports, throughput analysis and booking utilisation. Xn Insight is helping us to prove that what we’re offering is a quality service, that we’re driving membership up and increasing income, which ultimately makes us a more sustainable company.”

“I can honestly say working with the DataHub has already revolutionised our internal processes in a way no other software system I’ve encountered has. Our DataHug – a process where operators’ data is matched and standardised to allow like-for-like comparison – was a hugely valuable process. It flagged up that data wasn’t always being inputted in the best way and therefore our reporting wasn’t accurate. Sport and leisure provider budgets are being squeezed tighter and tighter,” says Daniels. Using the SVC we have established that seven of our facilities generate approximately £5m in social value every year – much more than we’re being given to run those services. That’s so powerful. In funding bids I’m able to show our exact contribution to health, crime, education and wellbeing and prove to the Council that any extra investment will have a direct impact on the wider community.”

“The team at 4global has not only delivered against the project brief but have exceeded our expectations in pursuit of the best possible outcomes. The combination of attention to detail and pure determination has provided us with the most comprehensive facility audit ever completed in Scottish Golf. We will not hesitate in using 4global in the future and would recommend them to anyone seeking great value for money and a job very well done.”

“4global has been really excellent throughout this project and it’s been a pleasure working with you. I’m really confident in the work you’ve produced and perseverance to deliver such a high quality piece of work.”

“4global were commissioned by the ECB to undertake the London Cricket Strategy, consisting of a city-wide participation audit, widespread consultation and the development of a bespoke online system to allow us to keep data updated following the closure of the project. This project has given us more data and insight than we have ever had before – as a game changer out of 10, it’s a 10!”

“4global has been Badminton England’s Data, Insight and Research Partner (including facility modelling) for the last three years. The Sports Planning team were commissioned to complete three key areas of research to support both our current planning and future strategy work. These focused on participation trends, health interventions and infrastructure. The level of detail provided and the substance behind the information is extremely impressive. 4global is outstanding at producing high quality insight and strategic guidance.”

“In 2016 4global launched the County Sport Partnership (CSP) Participation Intelligence Coordinator Programme, supporting CSPs nationwide to make better use of data to drive their own objectives while influencing key delivery and funding stakeholders. The concept is exciting, relevant to our next generation thinking and seeks to explore how a CSP can use relevant technology and data to transform the way services are provided and increase impact by capturing and utilising consistent customer data.”

Nos pusimos en contacto con 4global porque el desarrollo de una visión más sólida dentro de las organizaciones deportivas con las que trabajamos es una prioridad clave para nosotros. La experiencia de los muchachos de 4global, y particularmente sus experiencias en la implementación de algunos de los principios de una buena comprensión dentro de un cuerpo directivo del contexto deportivo, hicieron un gran taller para la gama de personal del cuerpo directivo que asistió. El taller comunicó claramente los principios de recopilación de datos, desarrollo de conocimientos y la toma de decisiones informadas que pueden resultar de esto; y cómo se puede implementar esto dentro de un deporte para beneficiar la participación de los miembros, la eficiencia empresarial, la demostración de impacto y el desarrollo empresarial.

"4global undertook a detailed feasibility piece of work for the Authority that involved a number of stakeholders in a complex area in regards to development. 4global demonstrated a professional approach and brought knowledge and experience to the project that was vital in making it the successes it was."